Privacy Policy

This policy pertains to individuals accessing or viewing The Resonant Network, Resonant.com, and The Resonant Mobile Application (collectively referred to as the 'Network'). For individuals identified as European Union persons and physically present within the European Union during Network access, please consult the European Union Privacy Addendum.

Introduction

Resonant, doing business as Resonant.com & Resonant App (referred to as the 'Company', 'Network,' 'us,' or 'we'), acknowledges your privacy rights and is dedicated to safeguarding them through compliance with this policy.

This policy delineates the categories of information that may be collected from you or that you may furnish during your visit to the Network. Additionally, it outlines our methodologies for collecting, utilizing, maintaining, safeguarding, and disclosing such information.

This policy is applicable to information collected through:

• The Network.
• Correspondence, including email, text, and other electronic messages exchanged between you and the Network.
• Mobile and desktop applications downloaded from the Network.
• Any other means associated with or pertaining to the Network.

This policy does not extend to information gathered by:

• Us offline or through alternative means, including on other websites operated by the Company or any third party (including affiliates and subsidiaries).
• Any party, including through applications or content (including advertising) that may be linked to or accessible from the Network.

Please review this policy attentively to comprehend our protocols and practices concerning your information and its treatment. Should you disagree with our policies and practices, refrain from utilizing our Network. By accessing or using this Network, you consent to the terms of this privacy policy, subject to amendments over time.

This policy may undergo periodic changes. Continued use of this Network post-modifications is considered acceptance of those changes. Hence, kindly revisit the policy periodically for updates.

Children Under the Age of 16

Our Network is not designed for individuals under sixteen (16) years of age. No individual under age sixteen (16) should furnish personal information on or through the Network without verified parental consent.

We do not knowingly collect personal information from children under sixteen (16) years of age without verified parental consent. If you are below the age of sixteen (16), refrain from using or providing any information on this Network. This includes not registering on the Network, making purchases, using interactive or public comment features, or disclosing personal information without verified parental consent.

Upon learning of the collection of personal information from a child under sixteen (16) without verified parental consent, we will promptly delete the information.

If you suspect we possess information from or about a child under the age of sixteen (16), kindly contact us at Team@TheResonantProject.com.

Privacy Policy: Information Collection and Usage

Collection of Personal Information

We gather various types of information from users of our Network, encompassing data through which individuals may be personally identified. Personal information includes, but is not limited to, names, mailing addresses, email addresses, telephone numbers, geographic locations, or any other data defined as personal or personally identifiable information under applicable law ("personal information").

Methods of Collection

We acquire this information through the following means:

• Directly from you: when voluntarily provided.
• Automatically: as you navigate through the Network, encompassing usage details, IP addresses, geolocation information, and data collected through cookies, web beacons, and other tracking technologies.
• From third parties: including our business partners.

Information Collected

• Information you provide through forms on our Network: including account creation, service subscription, or requests for additional services or information.
• Information obtained during problem reporting: records and copies of correspondence, email addresses, and information acquired from your network or computing device during troubleshooting.
• Communication details: any comments and information provided through the "Contact" feature of our Network.
• Survey responses: data from surveys you may be asked to complete.
• Transaction details: records of transactions conducted on or through our Network.
• Search queries: information related to your searches on the Network.
• Information from business partners: data such as signed-up services or purchased products related to our business.
• Technical Support interactions: information provided when contacting our Technical Support Team.
• Other information: any data provided to us or collected during your Network usage, serving a legitimate business purpose.

Automatic Data Collection Technologies

As you engage with our Network, we employ automatic data collection technologies to gather information about you, your equipment, br/owsing actions, and patterns.

• Details of Network visits: including traffic data, location data, logs, and other communication data.
• Device and internet connection information: details about your computer or mobile device, IP address, mobile device identifier, operating system, br/owser type, and mobile carrier name.
• Behavioral tracking: utilization of technologies to track online activities over time and across third-party websites or other online services.

This policy outlines our commitment to safeguarding your privacy and ensuring the responsible use of the collected information in accordance with applicable laws and regulations.

Purpose and Nature of Collected Data

The data we automatically collect encompasses statistical information and may include personal data. We may retain or associate this data with information gathered through other means or obtained from third parties. This process aids us in enhancing our services and Network, ensuring a superior and personalized user experience. Specifically, it enables us to:

• Estimate audience size and analyze usage patterns.
• Store user preferences to tailor our Network according to individual interests.
• Expedite search functionalities for users.
• Recognize returning users for a seamless experience.
• Conduct analysis of services, products, and engage in market research.

Hyperlinks and Third-Party Sites

When users enter or exit our Network via hyperlinks or interact with third-party sites featuring our plugins, cookies, or similar technology, we automatically receive the URL information regarding the origin or destination site.

Location Data and Security Measures

We may receive location data from third-party services or GPS-enabled devices for local information display on our mobile applications, as well as for fraud prevention and security purposes. Users have the option to control the transmission of real-time location data from their mobile devices, and we respect and adhere to these user preferences.

Technologies Employed

For automatic data collection, we utilize the following technologies:

• Cookies: Small files placed on your computer's hard drive, providing enhanced functionality. Note that while you can configure your br/owser to reject cookies, some functionalities may still track your activities even when set to "do not track."
• Flash Cookies: Local stored objects collecting and storing information about preferences and navigation on our Network. These are not governed by br/owser settings.
• Web Beacons: Small electronic files embedded in our Network pages and emails for user tracking and website statistics.

Analytics Providers

We engage third-party analytics providers, such as Google Analytics, to analyze traffic and user activity on our Network. These analytics tools track various variables, including the user's prior website visits, duration on specific pages, and geographic location, to furnish us with insightful reports.

Do Not Track

Our Network does not currently respond to "Do Not Track" settings on users' br/owsers. Various br/owsers offer a DNT option, allowing users to control online activity tracking across websites. Users can access this option in their br/owser preferences. While our Network does not actively respond to DNT settings, we acknowledge the potential impact on certain functionalities, such as saved passwords and user recognition, depending on website responses to these settings.

Third-Party Content and Applications

Certain content, applications, and advertisements on the Network may be provided by third parties, including advertisers, ad networks, servers, content providers, and application providers. These entities may employ cookies, web beacons, or other tracking technologies independently or in combination to gather information about your interactions with our Network. The data collected may be linked to your personal information or include details about your online activities across various websites and online services. Such information may be utilized for interest-based advertising or other targeted content delivery.

Lack of Control

We do not exercise control over the tracking technologies employed by these third parties or the manner in which they are utilized. For inquiries concerning specific advertisements or targeted content, kindly contact the relevant provider directly.

How Your Information is Utilized

Usage of Collected Information

We may employ the information collected about you or provided by you, including personal information, for the following purposes:

• Presentation of our Network and its contents.
• Provision of requested information, products, or services.
• Fulfillment of purposes specified during information submission.
• Sending notifications about your account and/or the Network.
• Fulfillment of contractual obligations, including billing and collection.
• Notification of changes to our Network, products, or services.
• Facilitation of participation in interactive features on our Network.
• Development and enhancement of our products and services.
• Behavioral tracking.
• Other business-related needs.
• Any additional purposes communicated at the time of information submission.
• Pursuant to your consent, for any other purpose.
• Contacting you about our goods and services or those of third parties that may be of interest.
• Enabling the display of advertisements to target audiences defined by our advertisers.

Disclosure of Your Information

Information Sharing

We may disclose aggregated and non-identifying information about our users without constraints. Additionally, personal information may be disclosed as follows:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other entities supporting our business operations.
• To a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or sale of some or all of the Company's assets or stock.
• To third parties for marketing their products or services to you.
• For the purpose for which you provided the information.
• In accordance with disclosures made at the time of information submission.

Disclosure of Personal Information

We may disclose your personal information under the following circumstances:

• Compliance with Legal Obligations: To comply with any court order, law, or legal process, including responding to government or regulatory requests.
• Enforcement of Terms: To enforce or apply the Terms of Use, including this Privacy Policy, and any other agreements between us, for purposes such as billing and collection.
• Protection of Rights and Safety: If we believe disclosure is necessary to protect the rights, property, or safety of the Company, our customers, or others. This includes the exchange of information with other companies and organizations for fraud protection and credit risk reduction.

California Privacy Rights

In accordance with California Civil Code Section 1798.83, also known as the "Shine The Light" law, residents of California have the right to request and obtain a list of personal information disclosed to third parties for direct marketing purposes in the preceding calendar year. Requests can be made annually and are free of charge. At present, we do not share personal information for third-party direct marketing purposes.

Use of Cookies and Tracking Technologies

As detailed in the 'Information We Collect Through Automatic Data Collection Technologies' section, we may utilize cookies and tracking technologies to gather information about your online activities across third-party websites. Please refer to the "Do Not Track" section for information on how our Network responds to your br/owser's "do not track" settings.

Data Security

We have implemented physical and electronic measures to safeguard your personal information from accidental loss and unauthorized access, use, alteration, and disclosure.

The responsibility for the safety and security of your information also extends to you. If provided with a password for Network access, it is imperative to keep it confidential and refrain from sharing it. Regularly changing your password is advised. We strongly recommend using a unique password that cannot be easily discerned by unauthorized third parties who may have obtained login credentials from other sites.

While we strive to protect your personal information, it's important to note that the transmission of information via the internet is not entirely secure. Consequently, any transmission of personal information is at your own risk. We do not assume responsibility for the circumvention of privacy settings or security measures on the Network.

Changes to Our Privacy Policy

We adhere to a policy of posting any changes made to our privacy policy on this page. In the event of material changes to how we handle users' personal information, notifications will be sent via email to the address specified in your account. Additionally, a notice may be posted on the Website and mobile apps notifications page. The last revision date is provided at the top of the page, and it is your responsibility to ensure we have an up-to-date and deliverable email address for you. Regularly checking our Network and this privacy policy for updates is recommended.

Contact Information

For inquiries or comments regarding this privacy policy and our privacy practices, please contact us at:

Email: Team@TheResonantProject.com

European Union Privacy Addendum

This addendum to our privacy policy is applicable if you are accessing the Website within the European Union.

Additional Information Requirements Pursuant to Art. 13 GDPR:

Resonant ("we"/"us") is the responsible data controller of the website located at www.ResonantApp.com & TheResonantProject.com and the Resonant Mobile Application (the "Network") pursuant to Article 4 (7) EU General Data Protection Regulation (GDPR). You can contact our data protection team at Team@TheResonantProject.com.

You possess the following rights in relation to your personal data: Right to information, Right to correction or deletion, Right to restriction of processing, Right to refusal of processing, and Right to data portability. Additionally, you have the right to lodge a complaint about our processing of your personal data with a competent data protection regulatory body.

Should you have provided consent for the processing of your data, such as for account creation, you can revoke it at any time, impacting the permissibility of processing your personal data.

In cases where the processing of your personal information is based on considerations of interests, you can withdraw your consent to processing. This is especially applicable if processing is not necessary for the fulfillment of a contract, which is always outlined in the subsequent description of the functions. Upon revocation, kindly specify the reasons for discontinuing the processing of your personal information. Upon a valid revocation, we will assess the situation and either cease or adjust the data processing, or provide you with our justifiable and essential reasons for continuing the processing.

You are entitled to revoke consent to the processing of your personal data for advertising and data analysis purposes at any time. Please notify us of your advertising revocation at the following contact:

Resonant Technical Support Team
Street Address
City, State
Zip-code
Email: Team@TheResonantProject.com

Use of Google Analytics:

This Network utilizes Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics employs "cookies," text files stored on your computer enabling an analysis of your Network usage. Information generated by the cookie about your use is generally transmitted to a Google server in the USA and stored there. If IP anonymization is activated, your IP address will be shortened by Google within EU member states or other contracting member states of the European Economic Area. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the Network operator to evaluate usage, compile reports, and provide related services.

The IP address transmitted from your br/owser within Google Analytics is not linked with other Google data.

Cookie Management:

To manage cookie storage preferences, you can configure your br/owser software accordingly. However, please be aware that disabling cookies may limit the full functionality of this Network. Additionally, you can prevent the capture of cookie-generated data related to your Network usage, including your IP address, by utilizing the br/owser plug-in available at this link: Google Analytics Opt-out Br/owser Add-on.

Google Analytics:

This Website utilizes Google Analytics, processing IP addresses in a shortened form to eliminate personal association possibilities. Personal connections to collected data are promptly excluded, and personal data is immediately deleted. Google Analytics is employed for Network analysis and continuous improvement. The statistical insights obtained contribute to product enhancements and increased user engagement. For data transmissions to the USA, Google adheres to the EU-US Privacy Shield, as outlined in https://www.privacyshield.gov/EU-US-Framework. The legal basis for Google Analytics usage is Article 6 Section (1)(f) of the GDPR.

Third-party provider information:

Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland. Fax: +353 (1) 436 1001. Terms of use: Google Analytics Terms; data protection overview: Google Analytics Privacy Overview, and Data Protection Statement: Google Privacy Policy.

Cross-device analysis using Google Analytics can be deactivated in your customer account under "My data" – "Personal data."

Google Adwords Conversion:

We employ Google Adwords to showcase attractive offers through advertising materials on external websites. The success of advertising campaigns is assessed through data analysis. Our goal is to present relevant advertising, enhance the Network's appeal, and achieve equitable advertising cost calculations.

Google delivers these advertising materials through "ad servers," using ad server cookies to measure success parameters. Cookies, which generally expire after 30 days, do not identify individuals. Stored analysis values include the unique cookie ID, ad impressions per placement, last impression (relevant for post-view conversions), and opt-out information.

Google recognizes users' internet br/owsers through these cookies, facilitating the tracking of users who clicked on advertisements and were redirected to the Network. No personal data is collected or processed during these advertising measures. We solely obtain statistical evaluations from Google to determine the effectiveness of advertising measures. No further user identification is derived from this information.

Use of Google Analytics:

As part of our marketing tools, your br/owser establishes a direct connection to Google's server. We wish to disclose that we have no control over the extent and further use of the data collected by Google through these tools. Based on our current understanding, integrating AdWords Conversion allows Google to gather information when you access specific sections of our website or click on our advertisements. If you are registered with a Google service, your visit may be associated with your account. Even if you are not registered or logged in, there is a possibility that your IP address may be learned and stored by the provider.

You can choose to opt out of this tracking procedure through various methods:

• a) Configure your br/owser software accordingly, particularly by suppressing third-party cookies to avoid receiving third-party advertisements.
• b) Deactivate cookies for conversion tracking by configuring your br/owser to block cookies from the domain www.googleadservices.com. Note that this configuration is deleted when you clear your cookies.
• c) Deactivate interest-related advertisements by participating providers in the self-regulating campaign About Ads. Again, this configuration is deleted when you clear your cookies.
• d) Permanently deactivate tracking in br/owsers like Firefox, Internet Explorer, or Google Chrome through this plugin.

Please be aware that opting out may limit the full functionality of this online presence.

The legal basis for processing your data is Article 6 (1) sentence 1 lit. f GDPR. Further information on data protection at Google can be found here: Google Privacy Policy and Google Analytics Opt-out. You may also visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org. Google adheres to the EU-US Privacy Shield: EU-US Privacy Shield.

Use of Facebook Pixel:

We implement "visitor action pixels" from Facebook Inc. on our website, allowing us to track user behavior after being redirected to our provider's website via a Facebook ad. This enables us to assess the effectiveness of Facebook ads for statistical and market research purposes. The data collected is anonymous to us, and we do not have access to the personal data of individual users. However, Facebook may link this information to your account and utilize it for its promotional purposes in accordance with Facebook's Data Usage Policy.

You have the option to allow or disallow Facebook and its partners to display ads on and off Facebook. Additionally, a cookie may be stored on your computer for these purposes.

The legal basis for using this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. If you wish to object to the collection of your data by Facebook Pixel or the use of your data for displaying Facebook ads, you can do so through the following address: Facebook Ad Settings.

Facebook is certified under the Privacy Shield Agreement, ensuring compliance with European data protection legislation: Privacy Shield Certification.